Home Owners Association

The New Columbia Owners Association (Owners Association or NCOA) is a non-profit public corporation formed for the benefit of its members – the property owners of New Columbia.

The Owners Association oversees the maintenance and up keep of the common areas and homeowners’ front yards, manages the Architectural Review Committee (ARC) and enforces the Rules and Regulations for the community. Monthly assessments from the members fund these activities. The annual budget for the Owner’s Association is available to all members and can be obtained at the property management office.

New to New Columbia? Read this welcome letter for helpful information and answers to some of your questions.

The Next HOA Meeting

The next HOA meeting is scheduled for August 27th, 2024, at 6:30 PM.

Please join us for the quarterly HOA Board meeting on Tuesday, August 27th, 2024, at 6:30 PM. Please email Michael at ncmanager1@ipmco.com or call the office at 503.943.5600 for additional details regarding the Zoom meeting portion!

Architectural Review

Please use the following form to submit a request to the Architectural Review Board.

Architectual Design Review Request Form

PDF: Download PDF

Dear Homeowner:

According to the Association’s Covenants, Conditions, and Restrictions (CCRs), homeowners interested in significant changes to the exterior appearances of their property must seek approval from the Architectural Review Committee (ARC). These changes include painting a home a different color, changing architectural features of a home, changing or installing a fence, etc. However, the CCRs are sometimes vague in what is allowed and what is not. In order to assist both homeowners and the ARC, I have drafted some guidelines. The guidelines support the information in the CCRs, as well as the information located in the original 2004 design guidelines for New Columbia. The guidelines I have developed are not meant to replace the CCRs, but rather, simply provide homeowners and the ARC a quick reference.

Homeowners’ Representative
New Columbia Owners Association Board of Directors

Download: NCOA ARC Guidelines (PDF)

You can email ARC requests to nchoa@ipmco.com or to Michael and Daisy a the management office to the following emails:

Michael ncmanager1@ipmco.com

Daisy ncmanager2@ipmco.com

PDF: Download PDF

Purpose: To provide a process allowing a homeowner with a concern or a complaint about the New Columbia community operations, subject to the New Columbia Owners Association authority, the opportunity for a formal review of the issue by the Owner Association’s Board and a written statement of the Board’s decision on the specific issue(s).

Process: A homeowner with a concern, complaint, idea, or suggestion on an issue that falls under the operation and/or authority of the New Columbia Owners Association should:

  1. Send a written request specifically explaining the issue to Income Property Management, the managing agent of the Owners Association, attn: Michael Whitney or Daisy Betancourt, either by e-mail (NCHOA@ipmco.com) or letter. If the homeowner has a suggested solution, that information should be included in the correspondence.
  2. Income Property Management will facilitate a response with the Owners Association Board and will provide a written response to the homeowner, via e-mail or letter, within:
    • one business day for urgent items, or
    • one week for non-urgent items

Urgent items are issues, which, if not corrected immediately, present an imminent danger to health of a person or extensive property damage. If a non-urgent issue submitted by a homeowner cannot be resolved in one week, Income Property Management will provide the homeowner with a written status report within one week with an estimated date for full resolution.

  1. If the homeowner is not satisfied with the response provided by Income Property Management, the homeowner should provide the following documents to the homeowner’s elected representative to the Owner Association Board, currently Simon Williams, within 15 days of homeowner’s receipt of the response from the property manager: copy of homeowner’s original letter/e-mail explaining the issue, and
    • a copy of the response from property manager office,
    • copies of any other pertinent documents
  2. The homeowner’s elected representative will contact the homeowner within 5 days of receipt of the documentation and arrange to meet with homeowner to review the issue. Following that meeting, if the homeowner does not believe the issue is resolved, the homeowner’s elected representative will complete the Petition to the Board form and submit with appropriate documentation to the Board.
  3. The Board will review and issue a final written response to the homeowner, with copy of same to homeowner’s elected representative within 30 days of the date of receipt of the Petition to the Board. Prior to the issuance of the final written decision, at the homeowner’s request, an appointment will be scheduled with the entire Board to review the petition. The homeowner will be allotted 15 minutes to provide additional information around their petition.

Association Dues

New Columbia Owners’ Association Dues Collection Process- Homeowners

Please see this letter regarding HOA dues during COVID-19/Corona Virus Pandemic.

Homeowners in New Columbia are members of the Owners’ Association. The Association is responsible for maintaining community spaces (green spaces, front yards, pocket parks) and livability in the community. There are costs associated with these responsibilities and monthly dues from all owners, both homeowners and other property owners in the community pay for this upkeep. Dues increased on January 1, 2023.

Monthly homeowner dues are $110.00 (effective January 1, 2023) and due by the 10th of each month. Dues can be paid by check, money order or credit/debit card and delivered to the New Columbia Property Management Office at 4605 N Trenton Avenue, Portland, OR 97203. This assessment is composed of $96.00 for operational expenses and $14.00 for the reserve fund.

Late fees are assessed when dues are not paid by the 10th of the month. The late fee is 30% of the monthly dues and both late dues and late fees accrue interest at the rate of 18%. Should dues not be paid by the 30th of the month, the account is turned over to the Association’s attorneys for collection. The collection process may result in lien being placed on the home and homeowner being assessed legal fees associated with the collection process.

It is the homeowner’s responsibility to remit the monthly dues in a timely manner. Many homeowners have found that making arrangements with their own personal bank to have a payment sent each month is an effective method to ensure payments are made in a timely manner and avoid additional fees. Homeowners may also pre-pay their dues.

An Annual statement of each homeowner’s account balance and activity is sent to each homeowner each year. Statements are mailed by January 15th and report the activity for the prior 12 months.

If you have any questions about your Owners Association account, please call Daisy Betancourt or Michael Whitney in the Property Management Office at (503) 943-5600.

*Some lots within New Columbia were designated as ‘affordable’ housing and individual’s purchasing those specific homes and who meet income requirements may be eligible for reduced dues ($71.00 instead of $110.00). If you have questions about the reduced dues, please contact Michael Whitney or Daisy Betancourt with Income Property Management, at (503) 943-5600 for information.

Fines Schedule & Process

September 7, 2010

Dear Valued Owners:

After nearly a year of work, discussion, and legal review a sub-committee of the New Columbia Owners Association composed primarily of homeowners, developed a resolution creating a process for filing and resolution of complaints and a and schedule of fines applicable to Owners that are out of compliance with the Covenants, Conditions, and Restrictions (CC&R) for New Columbia (download here).

At the August 24, 2010 Association Board meeting the Board of Directors passed this resolution.

Effective immediately, written complaints may be filed with property management regarding violations of the CC&Rs. This process was developed to allow all residents to have equal access to a complaint and resolution process.

We encourage every owner to read and familiarize themselves with this new process to ensure that written complaints are properly documented and submitted.

Written complaints may be dropped off or mailed to the Management Office at 4605 N. Trenton Street, Portland, OR 97203. They may also be emailed to Eduardo Salcido or Michael Whitney at NCHOA@ipmco.com. You may also contact property management directly at 503-943-5600 if you have any questions regarding this new policy. Thank you!


When are the Owners Association Meetings?

The meetings are quarterly. NCOA Board Meetings 2024:

  • February 27, 2024 at 6:30 PM
  • May 28, 2024 at 6:30 PM (Annual Meeting)
  • May 28, 2024 at 7:30 PM (Quarterly Meeting)
  • August 27, 2024 at 6:30 PM
  • November 26, 2024 at 6:30 PM

Where are the Owners Association meetings held?

Unless otherwise noted, the meetings will be held at the Community Education Center at 4625 N Trenton.

How do I contact the Homeowners Representative to the Board of Directors?

Homeowners Representative: Shanda Justice – email: justiceshanda@gmail.com

How do I contact the Board of Directors?

Board President and Homeowners Representative –

Shanda Justice – email: justiceshanda@gmail.com

Owner’s Representative Board Member –

Shalonna Jackson – shalonna.jackson@homeforward.org

Owner’s Representative Board Member –
Juli Garvey – juli.garvey@homeforward.org

Who do I contact about Owners Association?

Call or e-mail New Columbia
Community Manager Michael Whitney at ncmanager1@ipmco.com or Daisy Betancourt ncmanager2@ipmco.com or you can email the NCOA general email inbox NCHOA@ipmco.com

Information about Monthly Association Dues

Owners Association Dues Collection

Resident Login

Online Payment Portal

Mortgage Assistance

Who is Eligible?


Homeowners who are receiving unemployment benefits may be eligible for the mortgage payment assistance benefit. This will provide up to six monthly mortgage payments and bring the account current, if it is delinquent.

Homeowners who fell behind on their mortgage after January 2020, but can afford to make their payments going forward, may be eligible for the reinstatement benefit. This assistance will pay all outstanding charges on the account and bring the mortgage current.

Download the complete eligibility checklist
See which documents you need to apply

Need groceries delivered? Please see this flyer for more information about Village Market’s Staying Healthy grocery delivery program!

Welcome to our community!

Please take note of the below information from the Oregon Health Authority

HOA dues during COVID-19

Please see this letter regarding HOA dues during COVID-19/Corona Virus Pandemic.

Read the Letter >

Make a Payment

Please see this letter regarding Rent Payment and your credit score.

Learn about the new resolution creating a process for filing and resolution of complaints and a schedule of fines applicable to Owners that are out of compliance with the Covenants, Conditions, and Restrictions (CC&R) for New Columbia.

Read the letter to homeowners or download the resolution.